Business Analyst: Roles, Skills & Techniques Required

an image reflection of business analyst

Businesses often seek the advice of business analysts when looking to enhance their software, processes, products, and services by analyzing data. To assist in closing the gap and boost productivity, these nimble personnel operate on both the IT and business sides.

Who is a Business Analyst?

Business analysts identify hidden opportunities and streamline procedures to assist you in making intelligent choices that support your company’s objectives.

Nowadays, business success requires making judgments based on thorough and accurate data. Business analysts help individuals accomplish it a lot. These experts may be your best chance for reliable counsel.

Roles of Business Analyst

The roles of a business analyst include

1. Talk to people inside the company to find out what each area and the whole company needs.

2. Work with outside stakeholders to understand and look into comments about the product, service, or function

3. Use data modelling techniques to look at your results and develop ideas for changes and improvements to operations and strategies.

4. Think about the chances and possible risks that come with the ideas you make.

5. Describe the steps and techniques needed to implement your suggestions.

6. Usually, top management can help you figure out the best way to present your suggestions to the company.

Business Analyst: Roles, Skills & Techniques Required

7. Tell everyone in the company what your suggestions will do for them and help clear any confusion or worry.

8. Write evidence to support your work, report on your results, and be ready to show to stakeholders when needed.

9. Help teams and staff make the changes you suggest and help them solve any problems.

10. Make sure that plans and procedures are put in place to figure out how the changes have affected things, and oversee and report on this review.

Skills Required For a Business Analyst

Your business can do better if you hire the right business analyst. When these professionals look at processes with fresh eyes, they can often find ways to make them better, which fuels growth. When considering what a business analyst can do for your company, you should pay special attention to these skills.

Analytical Yet Inquisitive Thinking

These people must be very good at analyzing data because their jobs require them to look at and solve complex problems, spot trends, and find helpful information in vast amounts of raw data. When looking for this job, look for people who can show they can use logic and reason. When faced with problems, these people usually follow a structured method and use critical thinking to see all sides of an issue before acting or reacting.

Communication Specialist

As part of their job, business analysts need to get a lot of different people’s needs and wants. This means the person you hire needs to be good at talking to people and getting their ideas. 

Also, they have to give their advice to a wide range of people, so look for candidates who can explain complicated ideas in simple terms so that everyone on the team knows about changes to processes as they happen. 

The business analysts you hire must have great people skills. These skills help them get along better with coworkers and managers, making working with many teams easy.

Strong Team Player Who Can Also Work Alone

Your business analyst should be self-sufficient due to the nature of the job. These experts must work successfully with managers and cross-functional teams.

Your recruit should be able to collaborate and sustain relationships with several stakeholders. Business analysts may be a “soft influence” using these collaboration skills when they cannot make a difference.

Wide Range Of Specialization 

A business analyst needs to know a lot about your company to do the best job for it. These experts have much business knowledge, like marketing, finance, and strategy. 

This helps them ensure that their research fits your company’s needs and enables you to develop solutions that meet your current and future goals.

Creative Thinking

One of the primary jobs and duties of a business analyst is to help their companies solve problems. In light of this, these professionals use their logical and creative skills to develop new ways to solve problems. 

Look for business analysts who can look at problems from different points of view and give clear, actionable reasons when complicated organizational issues arise.

Excellent Technical Skills

Businesses today need modern solutions, so the business analyst you hire needs to be very good with computers and know how to use the newest data analysis tools. Look for professionals who can use tools like PowerBI and SAS and are good at several computer languages. 

Also, you need to know a lot about databases because this software makes it easy for business scientists to view and sort data to find answers that may be hidden in the numbers.


Business analysts must adapt to new data and learn from errors since operations and procedures change. When hiring a business analyst, look for someone continually learning and keeping up with industry trends and technologies.

Business Analyst Specialization


Agile began in software development but has moved to other business analyst roles. This project management method emphasizes adaptability, flexibility, and efficiency when things change fast.

Real-world Agile implies business analysis must adapt to new working methods in software development and other fast-changing business areas.

Business Data Analysis

Business data analytics uses specific steps and methods to look at business data. People in this area know how to use Microsoft Excel and programming languages like SQL and Python.

Business data analysts at the junior level usually have a bachelor’s degree in a related area. For higher positions, you need a master’s degree in analytics or a professional certification like the IIBA’s Certification in Business Data Analytics.


High-profile hacks happen constantly in the news, so cybersecurity is now an essential skill for any business expert. As the person who talks to IT for the company and has to show they know their stuff regarding technology, a business analyst needs to know about the newest data storage and security tools and methods.

The IIBA Certificate in Cybersecurity Analysis or the ISC3’s Certified Information Systems Security Professional (CISSP) title can help business analysts who want to work in cybersecurity get the necessary skills. Coursera also has an up-to-date list of 10 well-known cybersecurity licenses.

Product Ownership Analysis

This speciality helps teams develop good products and services for their users and make them happen. Product ownership analysis gives business analysts a set of rules and methods to think like Agile developers while keeping quality in check.

Strategic Business

To make sure that short-term decisions are in line with long-term goals, strategic business analysis compares a company’s internal strengths and weaknesses to outside factors, such as whether they are threats or possibilities. There is always some element of surprise in business, but strategic business research helps to lower that element.


A business analyst is a broad term for many jobs in almost every area. People who want to work as business analysts should have at least a college degree. A few years of experience in the field they wish to work in. People who want to get certified in business analysis can also take lessons like those offered by the International Institute of Business Analysis.

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